Privacy Policy
This policy sets out how we use and protect any personal information that you give us when you use this website. If you have any questions about this policy or do not agree with it, please contact our customer services department at Vauxhall Insurance Customer Services PO Box 563, Halifax, HX1 9GY before using this website.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.
You should also read the “Your Information” notice available through this website. This document describes how we will use personal information you provide to us when applying for products and services offered through this website. It contains additional rights for us to process and disclose your information to various third parties and you should read this document carefully before submitting any personal data to us.
What information do we collect?
In general, you can use this website without giving us any information. However, additional services may be available if we have certain information about you.
We may collect the following information:
- your name and contact information, including email address and company details;
- your name, contact and billing information, transaction and credit card information;
- information regarding, experiences with our products and contact preferences in order to provide you with further correspondence about our products and services.
What do we do with the information we collect?
We use this information to provide you with a better service, and in particular for the following reasons:
internal record keeping;
- to improve the content of the website;
- to contact and notify you of any products or services which may be of interest to you;
- to help understand, develop and improve our products and services; and
- to contact you for market research purposes.
We may contact you by e-mail, phone or mail, unless you have registered with the appropriate Preference Service.
Direct marketing
We, our subsidiaries, parent company and/or group companies, would like to provide you with information about new products, promotions, special offers, services and other information which we think you may find interesting. We may send you such information by mail, telephone, or email unless you have registered with the appropriate Preference Service. When you provide us with information, you will be given the opportunity to confirm whether or not you want your information used for direct marketing purposes.
You can change your mind at any time by contacting our data protection compliance officer at Provident Insurance plc, Halifax House, Ferguson Street, Halifax, HX1 2PZ or by emailing enquiries@insureyourvauxhall.com
Email marketing
We would also like to provide you with the information above by email. However, we appreciate that email "spam" has become a problem in recent years.
If you are a customer or you have previously asked us for information on our products, we may send you information on our range of products by email, unless you have asked us not to do so.
If the reason you have given us personal information is to receive email information from us, we will continue to provide this information by email unless you ask us not to do so.
Otherwise, when you provide us with personal information, we will ask you whether you are happy for us to send you this kind of information by email.
If you decide at any time that you no longer wish to receive marketing emails from us, please contact our data protection compliance officer at Provident Insurance plc, Halifax House, Ferguson Street, Halifax, HX1 2PZ.
Whom do we share this information with?
We will not transfer, disclose, sell, distribute or lease your personal information to third parties other than our subsidiaries, parent company, carefully selected companies or a purchaser or potential purchaser of our business unless we have your permission or are required or permitted to do so by law. We may release your personal information to our authorised direct marketing or other agents where you have provided your consent in accordance with the provisions set out above.
This process may include sending personal information to other countries, whose data protection laws may not be as extensive as in the European Economic Area. However, we will ensure that steps have been taken to ensure the same level of protection for the processing carried out in these countries as within the European Economic Area.
How to get copies of or amend the information we have collected
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to our Data Protection Compliance Officer at Provident Insurance plc, Halifax House, Ferguson Street, Halifax, HX1 2PZ.
If you think any information we have about you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct or update any information as soon as possible.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line. Further information on security is contained in the YIN.
Linking
We may link to other websites which are not within our control. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.
Cookies
We use cookies across the website. Cookies are files that store information on your hard drive or browser about your use of the web site, allowing the website experience to be more tailored to your needs. They make it easier for you to maintain your preferences on the website; and by seeing how you use the website, we can tailor the website around your preferences and measure usability of the website. You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer.
On Microsoft Internet Explorer, this can be done by selecting "Tools/Internet Options" and reviewing your privacy settings or selecting "delete cookies". You can find out how to do this for your particular browser by clicking "help" on your browser's menu or by visiting http://www.allaboutcookies.org/manage-cookies/index.html.
